Privacy policy

At MIG Flash Pro (https://migflashpro.com), the privacy of our users is a priority. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have over it.

By using this website, you agree to the terms of this policy.

1. Data Controller

The controller of the personal data collected through this website is MIG Flash Pro. For any questions or requests related to data protection, you can contact us at info(a)migflash.es

2. Data We Collect

We may collect and process different types of personal data, depending on the user's interaction with our website:

Identification data: Name, surname, email address, phone number, and postal address.
Transaction data: Information related to payments and billing in case of making a purchase.
Technical data: IP address, browser type, operating system, pages visited, and behavior on the website.
Communication data: Information provided when contacting us through forms or email.

3. Purpose of Data Processing

The personal data collected at MIG Flash Pro is used for the following purposes:

Management and provision of the service: Processing orders, managing shipments, and providing customer support.
User support: Responding to inquiries, information requests, and providing technical assistance.
Marketing and communications: Sending commercial information and promotions, always with the user's prior consent.
Improvement of user experience: Analyzing traffic and behavior on the website to improve its operation and the services offered.
Compliance with legal obligations: Complying with applicable regulatory and fiscal requirements.

4. Legal Basis for Data Processing

The processing of personal data is based on:

Execution of a contract: When necessary for the purchase of a product or the provision of a requested service.
User consent: For sending commercial communications and newsletters.
Legitimate interest: To improve our services and the user experience on the web.
Compliance with legal obligations: When necessary to comply with tax, accounting, and data protection regulations.

5. Data Retention Period

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected, respecting the following periods:

Customer data: Will be kept for the duration of the business relationship and, once it has ended, for the legally established time to comply with tax and accounting obligations.
Contact and subscriber data: Will be kept until the user requests its deletion or withdraws their consent.
Browsing data: Will be kept for a reasonable period to improve the user experience on the website.

Once these periods have expired, the data will be securely deleted or anonymized.

6. Recipients of the Data

MIG Flash Pro does not sell or transfer users' personal data to third parties. However, in certain cases, the data may be shared with service providers acting as data processors to ensure the operation of the website and the provision of services, such as:

Payment service providers and banking platforms.
Messaging and logistics companies for shipment management.
Web hosting and IT service providers.
Public administrations and bodies when necessary to comply with legal obligations.

In all these cases, we ensure that appropriate security measures are applied for the protection of the data.

7. User Rights

Users have the right to access, rectify, delete, and limit the processing of their personal data, as well as to object to the processing or request the portability of their data.

To exercise these rights, the user can send a request to [contact email address], accrediting their identity.

Likewise, if you consider that your rights have not been adequately addressed, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.

8. Data Security

We have implemented technical and organizational security measures to guarantee the confidentiality, integrity, and availability of the personal data collected. However, since no system is completely secure, we cannot guarantee the absolute protection of data against possible unauthorized access.

9. Use of Cookies

This website uses cookies to improve user experience. For more information about the use of cookies and how to manage them, please consult our Cookie Policy.

10. Modifications of the Privacy Policy

MIG Flash Pro reserves the right to modify this Privacy Policy at any time to adapt it to legislative changes or improvements to the website. Users are advised to periodically review this policy to stay informed about how we protect their data.

11. Applicable Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New Mexico, U.S.A., without regard to its conflict of law principles. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located within New Mexico.